Payment Confirmation
Once the payment is successfully processed, a confirmation notice will be sent to the registered email within 24 hours of receipt. Customers are encouraged to check their inbox (and spam folder) for the confirmation message. If the confirmation is not received within the specified timeframe, please contact our support team on admin@babyeats.ae for assistance.
Delivery/ Shipping Policy
LIFE STAGES RESTAURANT AND CATERING LLC provides and delivers catering services solely to partnering Institutions bound by a legal contract and in full compliance with Dubai Municipality requirements regarding Nursery & School Catering. All meals are delivered in temperature controlled vehicles and are kept at a safe storage temperature at all times. The meals shall not be consumed outside the institutional premises where the serivice is provided.
It is advised that unfinished, untouched or touched, leftover food be discarded at the nursery to maintain food safety at all times. Parents who opt to take the food home, shall do so at their own risk. Those parents shall not hold The Institution and BabyEats (LIFE STAGES RESTAURANT & CATERING LLC) liable for any claims, losses and/ or damages including but not limited to food poisoning, illness, food spoilage related to directly or indirectly handling, consuming, serving the meals after the designated mealtime at the nursery and more so after leaving the nursery premises regardless of the apparent condition of meals.
Return & Refund Policy
Once the service has been fulfilled, it is not eligible for return or refund. In the event of a service disruption, please contact us immediately. Upon verification, a shop credit equivalent to the missed order will be issued to your wallet within 5 working days.
Cancellation Policy
LIFE STAGES RESTAURANT AND CATERING LLC does not refund any subscription after the payment has been done. In case of cancellation, the client shall continue receiving the service until the end of the paid period.
Subscription Freeze: In case of travel or the need to temporarily freeze the subscription, the client shall submit a freeze request on lifestages.babyeats.ae at least 48 hours before the intended pausing date. The amount equivalent to the absent days shall be added to the wallet of the subscriber to be used for the following order.
24 hours cancellations are not possible regardless of the reason.